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Installation
 

INSTALLATION SERVICES

DTS offers a full range of services to make your installation a successful one. The list below represents the tasks performed to implement TrakRecord.

DTS will:

  • Configure the server hardware

  • Install Windows server and any required service packs.

  • Install SQL Server and any required service packs.

  • Configure the domain

  • Create a template user and profile

  • Create a public access user and profile

  • Create the initial security policy and logon command file.

  • Configure SQL Server and create the product database.

  • Install and configure PC Anywhere for remote diagnostic support

  • Install and configure the two test client workstations.

  • Complete any required product customizations and create new setup kits

  • Load the product setup kits onto the server

  • Verify cash register functionality

  • Verify administration functionality

  • Verify batch scan functionality (if a new scanner was shipped to DTS)

  • Verify data entry/quality assurance functionality

  • Verify public access functionality.

  • Ship the servers and remaining hardware to the customer site.

DTS or Systems Integrator will:

  1. Unpack and assemble all hardware components.

  2. Connect the server to the customer’s network.

  3. Verify that the server has the appropriate network settings for the customer’s network. This includes verifying the TCP/IP configuration.

  4. Install and configure all local and network printers.

  5. For each client:

    • Install Windows Workstation and any required services packs

    • Verify network connectivity by adding the workstation to the NT domain.

    • Delete any unwanted desktop items and any unnecessary items left from a factory build.

    • Enable account lockout on the local workstation

    • Enable selected audit events on the local workstation

    • Enable the "time change" user right so that members of the recorder domain can synchronize workstation time with the domain controller.

    • Customize Start Menu and Desktop environments to provide the general user with a simple environment.

    • Create and configure the ODBC data source names.

    • Adjust pagefile size

    • Adjust the display size and install large fonts

    • Adjust and save the physical monitor settings so that the display is pleasing to the customer.

    • Install the appropriate DTS software module(s)

  6. For each scanning workstation:

    • Perform all steps as outlined in item 6

    • Install the Wang Professional software

    • Install the appropriate TWAIN scanner driver

    • Install the Adaptec ASPI drivers.

    • Connect the scanner to the PC

    • Test the configuration using the DTS batch scan module.

  7. For each cashier workstation:

    • Perform all steps as outlined in item 6

    • Install and configure the receipt printer

    • Install and configure the label printer

    • Install and configure the cash drawer

    • Test the configuration using the DTS cash register module

  8. Initialize all media (original and copy media)

  9. Create all NT user accounts using the template user account created by DTS.

  10. Copy the default profile for each account created in step 10.

  11. Assist the customer with configuring their system by using the DTS administration utility.

  12. Prepare the customer site for training.

  13. Breakdown the training room environment and prepare for acceptance testing.

Need more information? Call 330-928-5311 or EMAIL sales@dts-doc.com Copyright 2004-2006 Document Technology Systems All rights reserved